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Take Advantage of the Internet of Things with Identity Relationship Management

Author : KJT Date : 2015-7-25 17:32:37

Take Advantage of the Internet of Things with Identity Relationship Management

People are throwing around the term “the Internet of Things” these days, but what do they really mean? In case you’ve been meaning to ask, here’s what you need to know: The internet of things (IoT) includes everything that connects to the Internet, encompassing an ever-expanding variety of devices including fitbits, home security systems, biochip transponders on animals, heart monitoring implants, RFID tags on inventory items, and automobiles with built-in sensors.

According to Gartner, there will be nearly 26 billion devices on the Internet of Things by 2020. The connection of these devices with the Internet and their interconnection with each other is likely to enable advanced applications and unforeseen advances in virtually every industry. The IoT can offer new levels of adaptability, new top line revenue, and unprecedented velocity. In short, it’s too good an opportunity for businesses to pass up.

But this opportunity comes wrapped in a huge challenge: the number of identities you need to manage quickly proliferates beyond anything that most identity platforms can handle. Back in the day, a company might have had an identity access management platform (IAM) that could manage 10,000 identities, which totally covered every employee and up to 2,000 partners (one device each, remember?). But now that each employee or partner uses three or more devices—their PCs, tablets, and smartphones—that IAM isn’t performing so well. And it becomes completely obsolete when you consider today’s digital transformation in the age of the customer. To manage millions of identities and dynamically engage users while protecting their privacy and your business, you need something radically different.

To embrace the Internet of Things and leverage it for a competitive edge, approach the challenge of identity services from a new angle. First, with so many external users, you’ll need to drop the classic “castle defense” mentality. Instead of sitting behind the firewall, identity systems need to manage information beyond the wall at Internet scale. And they need to do more than toggle simple yes/no authorization or denial of access. Start looking for identity systems that are business enablers, facilitating relationships between each “thing” and its user, and providing agility, flexibility, and scalability to adjust the services offered in response to context such as geographical location, time of day, and multiple other factors.